Document Requests Made Hassle-Free with Citizen Services

Need an NSO birth certificate?

How about a DFA passport?

SEC documents?

Or GSIS assistance via hotline or chat?

Since 2000, Pilipinas Teleserve has been providing dynamic services to Filipinos through cutting-edge customer management solutions and innovative business process outsourcing services.

One of its key innovations is CITIZEN SERVICES, an integrated customer service solution that has transformed the way people transact with government agencies.

CITIZEN SERVICES is composed of essential people-oriented solutions in partnership with agencies such as NSO, DFA, POEA, Civil Service Commission, BIR, NCC, DOH, GSIS, SEC, and DPWH over the past decade.

Central services available to Filipinos include:

NSOHelpline.com

Requesting birth certificates, marriage certificates, death certificates, and Certificates of No Marriage (CENOMAR) is now hassle-free—done via hotline or website and delivered right to your doorstep.

You may contact them at (02) 737-1111.

Delivery takes approximately 2 to 3 days.

For more information, visit: www.NSOHelpline.com

DFA Passport Appointment System

Applying for a new passport or renewing an expiring one has become much faster and more convenient, as applicants can now properly schedule their visits to DFA offices in advance.

You may choose from several locations, including DFA ASEANA, DFA Manila, DFA Megamall, DFA Ortigas, DFA Cubao, and DFA Alabang.

Believe me, it’s easier now than ever. I personally tried their services last year for my kids’ passports, and it was totally hassle-free—I kid you not!

For more information, you may contact 737-1000 or visit www.passport.com.ph

You can also enjoy the added convenience of having your passport delivered straight to your doorstep.

GSIS Contact Center

Concerned citizens may lodge complaints and request information through the hotline, SMS, or email for faster assistance and support.

SEC Express System

The SEC Express System is a non-appearance application service that integrates both online and contact center-based processing for documents requested from the Securities and Exchange Commission (SEC).

You may access the service at www.secexpress.ph

or call (02) 737-8888 from Monday to Saturday, 8:00 AM to 5:00 PM, to facilitate your document requests.

For more information or to request SEC documents online, visit www.secexpress.ph