The remarkable turnaround and ascent of Domino’s Pizza is often used as a case-study by business analysts, owing to its focus on using innovative technology to ensure a personally involved, efficient, convenient, and engaged experience to consumers.
Accordingly, market studies have shown that while other pizza brands are losing younger customers, Domino’s has become increasingly more popular in this segment.
Domino's likewise reported that it opened 1,045 new stores – 216 of which were in the United States, while 829 were in international locations, including the Philippines. Locally, the company has 40 stores.
“Our global strategy of thinking like a technology company has reaped tremendous results, and we are so happy that Domino’s now has the biggest slice of the global pizza market,” said Dominos Pizza Philippines president Pinky Yee. “Locally, we are also gaining a lot of recognition for being a progressive, digital-first brand; one that delivers an amazing customer experience through innovative technology,” she added.
Many of the landmark technologies that Domino’s utilizes in foreign markets have been adopted to the Philippines, including its real-time Pizza Tracker, “store-to-door” delivery fulfillment infrastructure, multi-platform interaction, and its Pizza Profile ordering system []
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