Warning: Shopee Alerts Public About Increasing Task and Prize Scams

As the leading e-commerce platform in Southeast Asia and Taiwan, Shopee is committed to ensuring that shopping online remains safe for everyone.

Recently, Shopee has issued a warning about the rise of task and prize scams, which are becoming increasingly sophisticated. These scams target unsuspecting individuals through SMS and messaging apps, often leading to significant financial losses.

Understanding Task and Prize Scams

Task scams are one of the most common tricks used by fraudsters. These scammers often pose as representatives of reputable companies like Shopee Mall or Shopee’s HR team, offering fake part-time or full-time job opportunities. At first, they assign simple tasks, building trust with the victim. Eventually, they request money, claiming that it’s needed for processing or to receive a lucrative reward. But once the money is sent, the scammer disappears with the victim’s funds.

Prize scams, on the other hand, involve receiving messages that contain malicious links. These fraudulent messages claim that you’ve won a prize from a contest or promotion. If you click the link and provide personal information like your name, address, or bank details, the scammer can steal your sensitive data, leading to potential financial loss or even identity theft.

Shopee’s Commitment to Your Safety

Shopee understands the importance of maintaining a safe online environment, and that's why they're urging all users to be cautious and vigilant. Here are some essential tips from Shopee to protect yourself from these scams:

Shopee Never Asks for Money for Jobs

Shopee will never ask you to send money in exchange for a job. All official job opportunities are posted only on the Shopee Careers page. If you’re ever unsure about an opportunity, always check there first!

No Prize Links via SMS or Messaging Apps

Shopee will never send links through SMS or messaging apps to claim prizes. If you’ve truly won something from Shopee, you’ll find that announcement either within the Shopee app or on Shopee’s verified official channels. Always be skeptical of prize claims that come through messages.

Keep Your Personal Information Private

Never share personal details like your name, address, age, contact number, or bank account info with anyone you don’t know. Also, keep your PIN, one-time password (OTP), and account passwords secure. Scammers can use this information to drain your bank account or steal your identity.

Always Keep Transactions within the Shopee App

To ensure a secure shopping experience, always complete transactions within the Shopee app. This guarantees buyer protection, secure payments, and communication. Never make transactions outside of the app, as it could leave you vulnerable to scams.

What You Can Do to Stay Safe

Shopee encourages users to remain cautious and report any suspicious activity. If you come across any scammers impersonating Shopee, or if you’ve been targeted by a scam, it’s important to report it immediately. You can easily do so by submitting screenshots and the scammer’s contact information to Shopee Cares on Facebook or through the Shopee app’s Customer Service.

Shopee’s commitment to your safety is unwavering, and they’ve made it simple for you to learn more about how to protect yourself. For additional tips, visit the Shop Safe with Shopee page, or just search for “Shop Safe” in the Shopee app.

In today’s digital world, scams are unfortunately common, but by staying informed and following Shopee’s safety tips, you can shop with confidence and peace of mind. Stay vigilant, and don’t let fraudsters get the best of you!