Empowering Women Leaders at FedEx Philippines: Shaping an Inclusive Future

At FedEx Philippines, a strong commitment to an inclusive workplace culture is at the heart of everything they do.

This philosophy is brought to life through the inspiring journeys of women leaders who exemplify dedication, skill, and resilience. Their leadership is a testament to FedEx’s "People-Service-Profit" (PSP) philosophy, which champions equal opportunities, empowers employees, and fosters growth for everyone, regardless of gender, background, or position.

Shaping a Culture of Leadership and Empowerment

Maribeth Espinosa: A Visionary Leader Breaking Barriers

Maribeth Espinosa, the Managing Director of FedEx Philippines, has demonstrated that success in leadership is driven by capability, not gender. Starting her career as a Dangerous Goods agent, Maribeth’s journey has been marked by hard work, innovation, and a deep commitment to growth. Her rise through the ranks serves as an example of how the PSP philosophy at FedEx supports employees in reaching their full potential.

“Leadership isn’t about being a female leader; it’s about being a leader,” says Maribeth. Her leadership style is grounded in creating a supportive environment where employees feel valued, respected, and motivated to excel. Maribeth champions mentorship, helping future leaders discover their paths and empowering them to make meaningful contributions to the company’s success.

Building Success Through Inclusivity and Growth

Jenieryll Jomarie Mangalindan: Leading Through Diversity and Adaptability

Jenieryll Jomarie Mangalindan, Senior Manager of Operations at FedEx Philippines, embodies the power of adaptability and growth. Originally an accountant, Jomarie transitioned to operations with the help of FedEx’s inclusive culture, which encourages employees to explore new roles and develop professionally.

“Diversity is a strength,” Jomarie says, as she manages a team of over 200 individuals from diverse backgrounds. Her approach to leadership is centered on the belief that an inclusive team can achieve operational excellence by drawing on a variety of perspectives and strengths. This approach allows her team to innovate and meet challenges with creativity and efficiency, fostering an environment of trust and collaboration.

Leading with Integrity and Empowerment

Anne Marie Liwag-Inawat: Nurturing Growth Through Mentorship

Anne Marie Liwag-Inawat’s transition from accounting to Senior Manager of Sales demonstrates the power of mentorship and skill development in creating a strong leadership pipeline. At FedEx, Anne’s leadership is built on empowering others to take ownership of their career paths.

Her "Three-Question Rule" is a hallmark of her leadership style. It encourages her team to seek guidance when needed but also to develop their own solutions after three inquiries. “It’s about building confidence, resilience, and independent thinking,” she explains. By fostering a culture of accountability and self-driven growth, Anne equips her team with the skills and mindset needed to thrive in a dynamic environment.

Empathy in Action: Enhancing Customer Experience

Maria Isabel Novero-Benitez: Championing Inclusivity in Customer Service

Maria Isabel Novero-Benitez, Senior Manager for Customer Experience Operations at FedEx Philippines, leads with empathy—a core value that aligns with the FedEx Purple Promise to deliver outstanding customer experiences. With over 20 years in the logistics industry, Isabel emphasizes the importance of creating an inclusive environment where employees feel valued, which ultimately leads to better customer relationships and service.

“We focus on skills and contributions, not on race, gender, or religion,” Isabel asserts. She believes that when employees feel inspired and respected, their passion and dedication directly enhance the customer experience. Isabel’s leadership is driven by data-driven insights and a constant focus on improvement, ensuring that her team not only meets customer expectations but exceeds them.

Paving the Way for a More Inclusive Future

The stories of Maribeth, Jenieryll, Anne, and Isabel reflect the dynamic and inclusive culture that defines FedEx Philippines. Their leadership is a powerful reminder that creating opportunities for everyone to succeed is key to fostering innovation, improving performance, and building a more inclusive future.

FedEx continues to drive change by empowering women leaders and fostering an environment where all employees, regardless of background, can reach their full potential. This commitment to inclusivity is transforming the logistics industry and shaping a brighter, more equitable future for everyone.