Royce paves road to recovery reminding us to #StaySafe. #PlaySafe. #OnlyAtRoyce

The Covid-19 pandemic has changed life as we know it. It has affected individuals, families, communities, cities and countries.

  It swept across nations like a wildfire and before we know it, it’s a pandemic of massive, global scale.

To stop the spread of the virus, countries went into lockdown and implemented quarantine protocols across nations.  Cancellation of international and local flights were enforced.  And just like that, world went into a halt.

While this pandemic has impacted the economy, it directly hit and is strongly felt by the hospitality and travel industry.  But like all else, this too shall pass. Now, more than ever, there is need to have a positive perspective, plan for the future and navigate the road to recovery.

Royce Hotel and Casino made adjustments as response to the change in consumer needs brought about by the pandemic by launching its campaign, “#StaySafe. #PlaySafe. #OnlyAtRoyce.”

For Royce, there is no turning back.  Moving forward cautiously is the only way to go. With that, doors are open, guests are welcome and it’s business as usual. But, going back to business means ensuring the health and safety of everyone, from employees to the guests. 

Temperature check and filling-up of contract tracing questionnaire are now regular procedures that anyone, who wish to enter the property, has to undergo. As additional safety measure, Royce procured a 5-in-1 Sanitation Booth that has the following features:

• IR Thermal Scanner

• Face Mask Detector

• Hand Sanitizer

• High-pressure Mist

• UVC Light

Regular cleaning and deep sanitation is done for high-touch and common areas of the property like door handles, floors, carpets, tables, chairs, casino gaming machines, to name a few.

To lower the spread and slow down the transmission of the virus, RHC has explored other Cashless Transaction Payment Gateways and encourage the use of such in the property.  Aside from the usual cash and credit card transactions, the property now accepts G-Cash, Grab Pay, WeChat Pay and Alipay.

To cater to the needs of its customers, the restaurants inside the property like The Lounge, Amare by Chef Chris and Choi Garden Clark now offers delivery service.  While dining-in is already allowed, Royce makes sure to abide by the City Government of Angeles, in terms of its dine-in establishment policies and protocols.

These new measures certainly affects customer experience.  But right now, safety is the priority of everyone. Bending over a little from both the industry-side and the customer-side is needed.  Like what has been said, “we are in this together”.

Royce Hotel and Casino continuously assess the situation and align and adapts what is necessary and what is best to ensure health, safety and well-being of its people and its guests. This is how they plan to move into the next normal.

For updates on the property, simply like and share Royce’s official Facebook and Instagram Page @royceclarkph or visit www.roycehotelcasino.com.

Idea Zentral Communications, Inc. is the official PR partner of Royce Hotel and Casino. FB ideazentral.com IG idea.zentral