Stay Connected Without Interruptions with PLDT Home’s Always On Hybrid Modem

In today’s world, where every moment matters and digital connectivity is part of everyday life, having a stable and reliable internet connection is more important than ever.

To meet the growing demand for seamless connectivity, PLDT Home introduces Always On, the Philippines’ first hybrid modem with built-in fiber and LTE backup.

This innovative solution is designed for modern Filipino households that rely heavily on internet access, whether for early morning work meetings, online classes, video streaming, or working from home. With PLDT Home Always On, families no longer have to worry about unexpected disruptions or downtime.

Built for the Way Filipinos Live and Work

“Always On was built around the realities of how Filipinos live and work today, complex, multitasking, and digitally driven,” said John Y. Palanca, Senior Vice President and Head of Home Consumer Business, Sales and Development at PLDT. “Even a moment of disconnection can lead to missed opportunities or lost time with loved ones. That’s why Always On is more than just a device. It’s our commitment to keep families connected when it matters most.”

Uninterrupted Internet with Automatic LTE Backup

What makes PLDT Home Always On stand out is its ability to provide uninterrupted internet access even during outages. Thanks to automatic LTE failover, the modem instantly switches to a wireless LTE connection if your fiber service goes down. There's no need to manually reset the device or reconfigure any settings, the modem handles it all for you. Once fiber service is restored, the modem automatically switches back, ensuring a smooth online experience without any action needed from the user.

Proactive Support That Keeps You Ahead

Another standout feature of Always On is its proactive care technology. The modem is capable of detecting fiber issues and automatically creating a repair ticket, starting the resolution process before you even have to call for support. This smart feature minimizes downtime and allows users to focus on what matters most, whether that’s work, school, or time with family.

Reliable Connectivity for Every Filipino Home

With Always On, PLDT Home continues to lead the way in providing future-ready and dependable internet solutions for Filipino families. It’s more than just technology, it’s peace of mind knowing your connection won’t let you down when you need it most.

Explore how PLDT Home Always On can keep your household connected, no matter what the day brings.